Privacy Policy
Last updated: 11 December 2025
1. Introduction
This Privacy Policy explains how RAV Technology Solutions AS (Norway) and RAV Technology Solutions LTD (United Kingdom) (“we”, “our”, “the Company”) collect, use, store, and protect personal data when you visit our website or use our IT services.
We are committed to safeguarding your privacy and ensuring compliance with:
• The EU General Data Protection Regulation (GDPR)
• The UK GDPR and Data Protection Act 2018
• Applicable local laws in Norway and the United Kingdom
By using our website or services, you agree to the practices described in this Privacy Policy.
2. Who We Are
RAV Technology Solutions operates through two legally registered entities:
• RAV Technology Solutions AS — Registered in Norway (Org. No. 928 729 281)
• RAV Technology Solutions LTD — Registered in Manchester, United Kingdom (Company No. 13104446)
Depending on your location and the nature of the service, either entity may act as the data controller.
3. Data We Collect
We may collect the following categories of personal data:
A. Information You Provide Directly
• Name, email address, phone number
• Company name and business details
• Information submitted through contact forms
• Information required to deliver IT services or support
B. Automatically Collected Data
• IP address
• Browser type and device information
• Website usage statistics
• Cookies and tracking technologies (see Cookie Policy)
C. Service‑Related Data
When delivering IT services, we may process:
• System logs
• Technical configurations
• User access information
• Support tickets and communication history
We do not collect sensitive personal data unless required by law or explicitly provided by the client.
4. How We Use Your Data
We process personal data for the following purposes:
• Delivering IT services, consulting, and support
• Responding to inquiries and communication
• Managing contracts, billing, and service agreements
• Improving website performance and user experience
• Ensuring system security and fraud prevention
• Complying with legal and regulatory obligations
We process data only when we have a lawful basis, such as consent, contract performance, legitimate interest, or legal obligation.
5. Sharing Your Data
We do not sell personal data.
We may share data with:
• Trusted service providers (hosting, cloud platforms, analytics, security tools)
• Subcontractors involved in service delivery
• Legal authorities when required by law
• Third‑party vendors approved by the client
All third‑party processors are bound by confidentiality and data‑protection agreements.
6. International Data Transfers
Data may be processed in the EU, UK, or other jurisdictions where our partners operate.
We ensure appropriate safeguards such as:
• Standard Contractual Clauses (SCCs)
• Adequacy decisions
• GDPR‑compliant data‑processing agreements
7. Data Retention
We retain personal data only for as long as necessary to:
• Deliver services
• Fulfill legal obligations
• Resolve disputes
• Maintain business records
Retention periods vary depending on the type of data and regulatory requirements.
8. Your Rights
Under GDPR and UK GDPR, you have the right to:
• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time
• File a complaint with a supervisory authority
To exercise your rights, contact us at:
9. Security Measures
We implement industry‑standard security practices to protect personal data, including:
• Encryption
• Access controls
• Secure authentication
• Monitoring and logging
• Regular security assessments
However, no system is completely secure, and we cannot guarantee absolute protection.
10. Third‑Party Links
Our website may contain links to external websites.
We are not responsible for their privacy practices or content.
11. Children’s Privacy
Our services are not intended for individuals under 16.
We do not knowingly collect data from minors.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated revision date.
